FAQ's

Welcome to the Texim One™ FAQs section, where we address common queries to provide you with the information you need. If you have a question that isn't answered here, feel free to reach out to our Customer Support team for further assistance.

1. Ordering and Payment:

How can I place an order?

To place an order, simply browse our website, select the desired products, and proceed to checkout. Follow the prompts to enter your shipping information and payment details.

What payment methods do you accept?

We accept various payment methods, including major credit cards and secure online payment options. You can view the available payment methods during the checkout process.

Can I modify or cancel my order after it's been placed?

Once an order is processed for shipping, modifications or cancellations may not be possible. Please contact our Customer Support team immediately for assistance.

2. Shipping and Delivery:

Where does Texim One™ ship to?

Currently, Texim One™ ships within the United States. We do not offer international shipping at this time.

How can I track my order?

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track the progress of your package using the provided tracking information.

What is the estimated delivery time for my order?

The estimated delivery time depends on the shipping method selected at checkout. Standard orders are typically delivered within 3-7 business days].

3. Returns and Refunds:

How do I initiate a return?

To initiate a return, contact our Customer Support team within the specified return period. They will guide you through the return process and provide any necessary authorizations.

What items are eligible for a refund?

Eligibility for a refund depends on the reason for the return. Defective or damaged items, incorrect items received, or unsatisfactory product performance may be eligible. Refer to our "Return and Refund Policy" for more details.

How long does it take to receive a refund?

Refunds are typically processed within 3-5 business days of receiving the returned item. The timing of the refund to your account may vary based on your payment method and financial institution.

4. Product Information:

Are Texim One™ products safe to use?

Yes, Texim One™ sell renowned Branded products which are crafted with a focus on quality and safety. They use high-quality, natural ingredients and follow strict quality assurance procedures to ensure product safety.

Can I find detailed information about product ingredients?

Yes, detailed information about product ingredients is available on each Brand website. If you have specific questions or concerns, our Customer Support team is happy to assist.

Are Texim One™ products suitable for specific dietary needs?

We sell Branded products which are designed to cater to various dietary needs. Check the product descriptions for information on allergens, dietary preferences, and usage recommendations.

5. Contact Us:

How can I contact Texim One™ Customer Support?

You can reach our Customer Support team via email at info@teximllc.com. We are here to assist you with any questions or concerns.

What are Texim One™ business hours?

Our Customer Support team is available 9 am to 5 pm from Monday to Friday.

We hope these FAQs address your queries. For additional assistance, please don't hesitate to reach out to Texim One™ Customer Support.